EtA; in light of some responses, if you a) don't have an account or b) aren't willing to sign your name to your post, it will NOT be unscreened. And the person who left a particularly nasty comment? Yes, your IP CAN be traced. No, seriously. Suri's Law stands: be polite, and sign your name, and you get to join this discussion. I'm really not asking anything more than the manners your parents should have taught you.
EtA2: this is the original post. it was nicely hidden inside a Kindle forum on Amazon.com, and 'outed' on Twitter.
Holy shit. Amazon, seriously? Sulky 5-year-old much?
This, apparently, is Amazon's response:
Macmillan, one of the “big six” publishers, has clearly communicated to us that, regardless of our viewpoint, they are committed to switching to an agency model and charging $12.99 to $14.99 for e-book versions of bestsellers and most hardcover releases.
['regardless of our viewpoint." What does this mean, exactly? "well, we think they should have listened to US!" Okay, fine, they didn't, mainly because your idea didn't make good business sense for anyone except you. Publicly sulking because your ideas were rejected is... God, if I were a shareholder, I'd slap you for such incredibly bad PR. Who wrote this, your 5 year old kid? Also, $15? Is still hella less than the average hardcover. Seriously, go check. I'll wait.]
We have expressed our strong disagreement and the seriousness of our disagreement by temporarily ceasing the sale of all Macmillan titles.
['we tried to kick them out of the sandbox, without warning and without explanation to our customers, who were understandably pissed off at having items taken out of their pre-order queue, not to mention suddenly not having options from one of the major publishers for their expensive, Amazon-only Kindle']
We want you to know that ultimately, however, we will have to capitulate and accept Macmillan’s terms because Macmillan has a monopoly over their own titles, and we will want to offer them to you even at prices we believe are needlessly high for e-books.
[Ahem. Penalty flag on the intentional mishandling of the term "monopoly' in order to confuse readers who have heard the word tossed around this weekend. Also, "needlessly high?" The terms offered, as per Macmillan's own statement, ranged to below what Amazon wanted. So how do you call "needlessly high?" That dog, sir, will not hunt.]
Amazon customers will at that point decide for themselves whether they believe it’s reasonable to pay $14.99 for a bestselling e-book. We don’t believe that all of the major publishers will take the same route as Macmillan. And we know for sure that many independent presses and self-published authors will see this as an opportunity to provide attractively priced e-books as an alternative.
[Sure, companies are allowed to set their prices however they want. THAT IS THE POINT MACMILLAN WAS MAKING.]
Kindle is a business for Amazon, and it is also a mission. We never expected it to be easy!
[oh for.. seriously. This is a business communication? Are we sure this wasn't someone pranking Amazon? "A mission" to do what? To make all content exclusive to your company, and your terms? And we should support this...why? Me, I like a little honest competition. Keeps prices reasonable, and customer service on their toes.... ]
Thank you for being a customer.
[once, maybe. Not me, not again. I dislike being taken for an idiot]
me again: screw me-as-writer, me-as-reader is offended as hell by this letter, both for the petty, whinging tone, and for the assumption that this sort of communication is at all impressive to anyone over emo-16.
Oh hell, maybe to some people it is. But not me. Amazon, we are DONE.
and for those who want a detailed explanation of what Macmillan was offering, and Amazon was rejecting: Check fashionista_35's breakdown of the situation. Me? I say a pox on all their houses; I'm going to have a drink.
- Amazon's response.. and my insta-reaction